B&Q Marketplace
Tesco Marketplace
The Range Marketplace
Argos MarketplaceYour Monday meeting, prepared for you.
Every marketplace team has the same Monday meeting: how did last week go, what went wrong, who's waiting for us. The Stand Up gathers it all from your marketplaces and writes the run-through, so the meeting starts with decisions, not with someone reading out a spreadsheet.
14 days of Growth, no card needed. Connect your shop with its Mirakl API key and see your own data the same day.
Week of 26 October AI run-through
A good week: sales up 9%, led by power tools on B&Q. Two things to fix before Friday: reply to 3 waiting customers, and pull the Hozelock reel until the packaging is sorted.
| 1. Category review Power tools +18%, paint −6% | Up |
| 2. Sales review £41,280 · +9% on last week | Up |
| 3. Late deliveries 7 late of 412 · 2 still waiting | Check |
| 4. Customer tickets 3 awaiting a reply · mood mostly calm | Reply |
| 5. Customer faults Hose reel: 4 damaged in transit | Act |
| 6. Invoices £2,140 still to be paid by Tesco | Note |
Six questions, answered before anyone opens a spreadsheet.
Last week, Monday to Sunday, against the week before. The Stand Up works through the same agenda each time, with the figures behind every answer one click away. On top, an AI run-through says what went well, what didn't and what to do this week.
- Category review: which categories grew, which slipped, and why
- Sales review: the week by marketplace and by product
- Late deliveries: what shipped late and what's still waiting past its deadline
- Customer tickets, customer faults and marketplace invoices
Agenda items, prepared every week
Last week, against the week before
Every customer message, sorted and read for mood.
The Stand Up reads your marketplace inbox. AI files each conversation under what it's about (damaged or faulty, wrong item, missing part, delivery, return or refund) and how the customer feels, and flags who is still waiting for an answer. Faults are counted by product, so the item that keeps coming back damaged stands out.
- Who is waiting for a reply, and for how long
- Customer mood on every conversation
- Products with repeated faults and the refund reasons behind them
- Open any ticket to see its full chain of events
Customer tickets 2 awaiting a reply
| Order | About | Mood |
|---|---|---|
| B&Q · 2291-0418 Waiting 19h | Damaged or faulty | Frustrated |
| Tesco · 7730-1182 Waiting 4h | Delivery | Worried |
| Argos · 5104-6627 Answered | Return or refund | Calm |
A weekly stand-up, and a daily one for yesterday.
The weekly Stand Up and a daily version for yesterday can be emailed to your team on a schedule. Every run-through is kept, so you can look back at what you agreed last month and whether it happened.
- Weekly and daily stand-ups, each emailed on your schedule
- Past run-throughs kept to look back on
- Turn the run-through's actions into tasks with an owner
This week
Reply to 3 waiting customers. Pull the Hozelock reel until the packaging is sorted. Push power tools while they're growing.
Customer tickets, invoices and dispatch come from Mirakl marketplaces. The run-through is written by AI using PriceSynergy's AI or your own Claude API key; without one, the Stand Up still runs from the figures.
Orders for Customer A in the first 90 days after going live
Sales value for Customer A over the comparable year
Orders for Customer B in the first 90 days, against the 90 days before
Observed results over the periods shown. Marketplace results also depend on stock, demand, delivery and other factors.
See your own marketplace opportunity, free for 14 days.
Plans from £99 a month. Pay by card or Direct Debit. Cancel any time.